Our treatments are highly indivdual and
require constant direct contact between the International Department, e.g. Dimitrina Lisichkova, your attending
physician and you as a patient. We will need ready access to you. Often during
the preparation and treatment rapid
and urgent decisions are required. We therefore collect all available
telephone numbers, email addresses, Skype, WhatsApp, SMS etc.
Please ensure that you are always reachable.
The communication contains medical information
and treatment instructions. This must be documented in your electronic file.
This requires that we focus on Telephone / Skype and email. These are
automatically stored in your file. Other means of communication are not well
suited for it, and should be used only in exceptional cases.
Full telephone calls should be kept always by
appointment not to disturb our work and talking with other patients. Announce
this please always with Dimitrina.
If you are overseas, it is imperative that we
reach you by mail. So you should create a way to have access to the email
account known to us. This is uncompfortable when using the local SIM cards due
to overpriced roaming charges. It is recommended that You buy in each country a prepaid - SIM card with a flat
rate for data traffic.
Once you are in Mallorca we can recommend a
partner who hires You a small portable wireless router. You can book in advance on our and his website. He
will then deliver it to the clinic for you. It and can be used during your stay
with an affordable flat rate with costs from 5.70 to 10 € per day at any time
with Internet availability for all WLAN - establish appropriate devices. These
are for example Smartphones (eg iPhone) or laptops and tablets (eg iPad). You
can use VOIP like Skype etc. quite normal. So you can leave the expensive
roaming function of your devices turned off and get reached for us as well as
for your personal or business contacts at any time via email or Skype.
Before departure bring WIFIrental router back
at us. Book before you travel or even if you already here on the island, by
putting in. Use our promotional code, you will get 5% discount on the offer
price. The payment to be settled directly with the company WIFIrental Travel
(www.wifirental.travel).
We have agreed with the seller for a discount
of 5% off for our patients at the normal price.
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